Nevada Hoya
Blue & Gray (over 10,000 posts)
Posts: 18,668
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Post by Nevada Hoya on Aug 14, 2024 19:43:27 GMT -5
I was trying to log onto the alumni directory. I put in my user code plus password, but now they want a bypass code. It used to be that they would ring your phone to complete the login process. Is there anybody, who has log in to the directory recently?
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RusskyHoya
Diamond Hoya (over 2500 posts)
In Soviet Russia, Hoya Blue Bleeds You!
Posts: 4,803
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Post by RusskyHoya on Aug 15, 2024 9:45:43 GMT -5
I was trying to log onto the alumni directory. I put in my user code plus password, but now they want a bypass code. It used to be that they would ring your phone to complete the login process. Is there anybody, who has log in to the directory recently? It feels like they have been trying to hide the alumni directory, not necessarily taking it offline entirely, as some users might complain, but making it so that people don't discover it and become new users. I assume that's a balance struck due to lawyers telling them the directory is a giant privacy/security risk. Anyway, recent updates to the Duo Mobile app have made it so that, instead of being prompted on your phone by Duo with a 'Confirm it's you trying to log in' notification, there's now a code required for Two Factor Authentication purposes.
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Nevada Hoya
Blue & Gray (over 10,000 posts)
Posts: 18,668
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Post by Nevada Hoya on Aug 20, 2024 17:27:34 GMT -5
Finally, was able to get onto the alumni directory, but it involved sweat and tears. First email help@georgetown.edu, then set up a zoom meeting to show that you are the person calling with a government issued id (e.g., driver's license). Then setting up the duo mobile app, etc., etc. A new password is involved and then the bypass code is given. Takes both computer and cell phone is involved. Good luck!
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Bigs"R"Us
Platinum Hoya (over 5000 posts)
Posts: 6,650
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Post by Bigs"R"Us on Aug 21, 2024 0:00:13 GMT -5
If you make it too complicated its usefulness will diminish.
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